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Job summary

Main area
Cardiology
Grade
Band 2
Contract
Permanent: 37.5 Hours per week
Hours
  • Full time
  • Part time
37.5 hours per week ((Monday to Friday 09:00 - 17:00))
Job ref
427-6131347-B
Employer
Royal United Hospitals Bath NHS Foundation Trust
Employer type
NHS
Site
Royal United Hospital
Town
Bath
Salary
£23,615 per annum pro rata if part time
Salary period
Yearly
Closing
29/12/2024 23:59

Employer heading

Royal United Hospitals Bath NHS Foundation Trust logo

Cardiology Administration Assistant

Band 2

Job overview

Are you looking for a challenge, excellent learning opportunities, and no two days the same? Then come and join our Cardiology Department, we offer a supportive environment within an enthusiastic and motivated team.Ìý

An opportunity has arisen for an Administrator to join the administration team within Cardiology; the post holder will require excellent organisational skills and interpersonal skills to support a multidisciplinary team and Cardiology patients.

You will work closely with the administrative and clinical team, supporting the work of the dept in the provision of an efficient and effective reception and booking service.

The post holder will need good keyboard and computer skills and will cover clerical and administrative tasks.Ìý Full training will be given.Ìý

Prospective candidates should possess a professional attitude to their work and have the ability to work flexibly in a busy environment.

Main duties of the job

To provide an efficient and professional clerical service which gives confidence to patients and their relatives.

  • To receive and make calls, in a professional and courteous manner, taking action and providing information as appropriate.
  • Answer telephone enquiries, taking and relaying messages in a polite and helpful manner, taking action as appropriate. This will include enquiries from patient’s and GP’s.
  • To be responsible for the quality of data entered onto the Trust’s computer systems
  • To maintain patient details /appointments efficiently on the patient administration system. This will include the occasional registration of patient referral letters and completing status of clinics
  • Book, cancel and rebook appointments as directed by the senior team.
  • To liaise with the multidisciplinary team within the Cardiology Division
  • To liaise with nurses, doctors and other members of the department team to provide a quality service for the patients.
  • Be responsible for the quality of data entered onto the Trust’s computer systems
  • To cover reception as necessary
  • To carry out other administrate duties as required, this will include supporting the ordering of equipment/accommodation on the hospitals procurement system, filing of appointment letters, photocopying and the opening and sorting of post.

Working for our organisation

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to beÌý in the to work for in the country.Ìý

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about, learn about our , and read about how we’re providing healthcare fit for the future with and our .

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Detailed job description and main responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Person specification

Experience

Essential criteria
  • Experience of working in Administration
Desirable criteria
  • Previous NHS experience

Experience

Essential criteria
  • Ability to perform basic functions of Microsoft Office
Desirable criteria
  • Pro-active and takes responsibility

Employer certification / accreditation badges

We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Womens Staff Network

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Further details / informal visits contact

Name
Olivia Plotts
Job title
Cardiology Management
Email address
[email protected]
Telephone number
01225 826130