Job summary
- Main area
- Pharmacy
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 427-6989020
- Employer
- Royal United Hospitals Bath NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal United Hospitals Bath NHS Trust
- Town
- Bath
- Salary
- £43,742 - £50,056 pro rata
- Salary period
- Yearly
- Closing
- 23/03/2025 23:59
Employer heading
Dispensary Manager
Band 7
Job overview
This is an exciting opportunity for an individual to lead the Dispensary service within Pharmacy Department at the Royal United Hospital Bath NHS Trust.
We are looking for a registered pharmacy technician with the GPhC who has experience and knowledge of working within a dispensary setting and management experience to lead the Dispensary team, made up of pharmacy technicians and pharmacy assistants.
This role is part of the senior management team and is critical to the operational day to day running and future development of the Dispensary Service.
The successful candidate will bring a wealth of knowledge and experience to the team, enthusiasm to promote new ideas, determination to succeed in a challenging environment, the ability to remain calm under pressure and a commitment to future developments in pharmacy.
We strongly encourage applications from colleagues from protected and minority backgrounds and are happy to consider applications for part time or flexible working.
Main duties of the job
To provide an effective, efficient and patient-centered pharmacy service in accordance with current legislation, accepted professional and ethical standards and clinical requirements.
§Ìý Ìý Ìý To be responsible for the RUH Pharmacy Dispensary services, including leading and motivating staff, providing excellent managerial leadership to ensure that the Pharmacy Dispensary provides the expected level of service to both the RUH site, Community Hospitals and other Care Providers.
§Ìý Ìý Ìý To ensure safe systems of work at all times, continually monitoring Key Performance Indicators (KPIs) and dynamically managing and developing the Dispensary service provision, implementing LEAN principals and best practice, in order to address the increasing demands of the service.
§Ìý Ìý Ìý ÌýAssess and develop the skills, training and competencies of all grades of staff working within the Dispensary and be responsible for the co-ordination of appropriate training (including student pharmacy technicians) alongside the Lead Pharmacy Technician for Learning & Development.
§Ìý Ìý Ìý To attend internal and external meetings and deputise for the Lead Pharmacy Technician – Operations as required.
Working for our organisation
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are proud to beÌý in the to work for in the country.Ìý
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about, learn about our , and read about how we’re providing healthcare fit for the future with and our .
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Detailed job description and main responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person specification
Qualifications & Training
Essential criteria
- BTEC in Pharmaceutical Science or equivalent
- NVQ Level 3 in Pharmacy Services or equivalent
- Qualified NVQ Assessor to A1 standards or equivalent
- Nationally recognised Accredited Checking Pharmacy Technician qualification (ACPT)
- Registered with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician
- Supervisory Qualification or equivalent experience
- Qualified NVQ Assessor to A1 standards or equivalent
Desirable criteria
- Member of the Association of Pharmacy Technicians (APTUK)
- Managerial qualification to Diploma level or equivalent experience
- NVQ Level 4 in Management or equivalent, or equivalent experience in Pharmacy Management role
- Knowledge of pharmacy service procedures, including GDP, falsified medicines directive etc.
- Project Management training or qualification
- Computer literacy qualification
Knowledge and Experience
Essential criteria
- Proven analytical and judgemental skills to resolve issues to a satisfactory resolution, taking into account the service user requirements, staffing resources and financial implications
- Current experience working in a hospital, planning and organising complex activities including prioritisation of different services to a variety of service users, working dynamically and managing staff strategically to meet the changing demands of the service throughout the day
- Experience in providing specialist clinical services and advice to patients, service users, colleagues and AHPs within the wider MDT, referring to a Pharmacist if required
- Dispensing and final accuracy checking of medicines for patients and service users to a high level of accuracy
- Proven ability to work within current Pharmacy Medicines Legislation at all times
- Experience in writing Standard Operating Procedures (SOPs) and implementation of changing practices within a Pharmacy environment to ensure best practice
- Good knowledge of therapeutic drug use in clinical situations gained by ongoing education and CPD
- Sound knowledge of the legal requirements (Law and Ethics) for dispensing and supplying medicines, including CDs
- Aware of risk and Health and Safety issues and their implications for staff
- Experience as a line manager for pharmacy personnel including Pharmacy Technicians and Assistants including workload allocation, performance, recruitment lead and selection of staff, career development, sickness absence & performance management
- Thorough understanding of procedures, protocols and legal requirements governing the issue of clinical trials, controlled drugs, unlicensed and other medications
- In depth knowledge of relevant Human Resources policies and procedures and how to apply them consistently and effectively
- Comprehensive knowledge of and training in all relevant management matters e.g. recruitment and selection, appraisal, managing performance etc.
- Detailed knowledge of accreditations available to Pharmacy Technicians (e.g. Medicines Optimisation, ACPT, PIPC, PAAP etc.)
Desirable criteria
- Experience of management of a Pharmacy Service, including strategic workforce planning, rota writing and dynamic utilisation of staff and resources
- Experience of implementing change in a service and/or process within Pharmacy, measuring the impact of the change and getting feedback from service users
- Knowledge and practice of PDSA cycle
- Working knowledge of Trust and departmental policies
- Recruitment and selection experience
- Managing meetings
- Experience of organising and managing in busy and potentially stressful environments
- Experience of leading teams and staff management
- Project / Audit work
- Procedure development
- Evidence of implementing major change
- Use and system knowledge of electronic prescribing
- Knowledge of legislative aspects of medicines supply issues
- Understanding of clinical governance and implications for service including quality & audit
- Excellent knowledge of therapeutic drug use in clinical situations gained by CPD
- Comprehensive knowledge of Health and Safety issues and their implications for staff.
- Awareness of risk management issues and how to identify and minimise these
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sarah Thompson
- Job title
- Lead Pharmacy Technician - Operations
- Email address
- [email protected]
- Telephone number
- 01225 824635
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