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Job overview

We pride ourselves on being a paperless environment so you must have good IT skills with the willingness and ability to learn new hospital operating systems. The main part of this role is preparation of doctor and nurse clinics i.e uploading of documentation and checking appropriate tests have been completed and reported for appointment. You will also be trained to help with ordering supplies and new products and helping the nursing team with any administrative tasks.

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As this is a very busy department and you will be working in a busy nurses office, you must possess great organisational and communication skills with a proactive approach to tasks. You must be an organized individual who is able to maintain a decluttered and tidy working environment for the nursing team.

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You must be able to work on your own initiative and as part of a team. You must be someone who has great attention to detail, a good communicator and have strong IT skills. As this is a dynamic post you will need to have vision, with a flexible approach to work and a can do approach.

Main duties of the job

To provide a comprehensive, efficient, administrative support service on a day-to-day basis for the Urology Nursing Team. The post holder will need excellent verbal and written communication along with excellent IT skills.

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Your main duty will be answering the phone and dealing with administrative tasks on a daily basis. This will include taking direct phone messages from patients and dealing with queries or escalating to the most appropriate member of staff. Managing the different internal referrals and e-mails under the supervision of the Nursing Team.Ìý To work within a demanding time frame by prioritisation of workload and excellent time management.

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You will be required to provide a comprehensive administrative service across a range of duties, working with minimal supervision and demonstrating the ability to use their initiative whilst always observing a caring and confidential approach to patients

Working for our organisation

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to beÌý in the to work for in the country.Ìý

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about, learn about our , and read about how we’re providing healthcare fit for the future with and our .

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