Job summary
- Main area
- Catering
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (30hrs and 25hrs working patterns available)
- Job ref
- 190-8984-DIR
- Employer
- Sheffield Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Northern General Hospital
- Town
- Sheffield
- Salary
- £23,615 pa/pro rata for part time staff
- Salary period
- Yearly
- Closing
- Today at 23:59
- Interview date
- 21/03/2025
Employer heading

Catering Assistant (Retail Patient Services Northern Campus)
NHS AfC: Band 2
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
We are looking for an individual to join our team of Food Service Assistants, working in our food service areas catering for patients, staff and visitors.
The role includes food services for patients, in dining rooms and deli bars, cash handling using a till, simple food preparation and display and general cleaning duties.
The Catering Department utilises the expertise of the caterers and the clinical experience of the dietitians to ensure that patients receive high quality, appropriate and nutritionally adequate food. The Department is also responsible for the food service to staff and visitors through its outlets in dining rooms, vending machines and delicatessen bars.
The Catering Department provides training and advice in food hygiene and food service matters to other health professionals within the Trust.
This post is based at Northern General Hospital although working across sites may be required.
Two part time positions available - 25 hrs per week and 30 hrs per week.
Main duties of the job
- Assist with the collection of meal insulated trolleys from drop off points in the hospital and the delivery to wards and regeneration zones as required.
- Check meal deliveries to ensure correct meal requirements, quantity and quality, including labels. Take action as required in the case of any discrepancies against the ward order.
- Load meals into regen ovens in line with departmental procedures.
- Record all food and food storage temperatures in accordance with departmental requirements (not limited to but including goods received, cooked temperatures, fridge and freezer temperatures).
- Preparation and setting up of all serveries including laying out correct portioning equipment.
- Service of meals to customers including correct portioning and attention to excellent presentation of food.
- Clear down trays, trolleys, crockery and associated food service equipment from food service areas, meeting rooms etc.
- Use of cash registers within the Department, cash up and banking of takings in accordance with Departmental procedures ensuring the strictest security of stock.
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Experience
Essential criteria
- Experience in catering/food services including:- • Health & Safety. • Different food service systems. Cash handling.
- Knowledge of allergens
Desirable criteria
- Working in a Catering organisation/operation
- Customer service experience
- Supervision of staff
- Function working
Qualifications
Essential criteria
- GCSE English and Maths (A-C) or Grade 9 - 4 or equivalent experience
Desirable criteria
- Level 2 Food Hygiene Certificate or equivalent experience
- Level 2 Health and Safety Certificate or equivalent experience
- NVQ or apprenticeship in a Catering subject
Skills and Knowledge
Essential criteria
- Health & Safety knowledge including manual handling techniques, fire safety
Desirable criteria
- Training on Equality and Diversity
- NVQ Level 1 -Multi-skilled Food Service
Personal Qualities
Essential criteria
- Ability to communicate with a range of groups ie multi-cultural patients, visitors and staff.
- Basic computer skills.
- Ability to create and maintain good working relationships with individuals or teams.
- Understanding of the reasons for and ability to maintain confidentiality at all times.
Desirable criteria
- Experience of working in a large team.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tracy Winder
- Job title
- Assistant Food Service Manager
- Email address
- [email protected]
- Telephone number
- 0114 2714466
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