Job summary
Employer heading
Imaging Support Facilitator
NHS AfC: Band 4
Job overview
We are looking for enthusiastic and motivated individuals to join our friendly and busy department. If you are organised, have excellent communication skills and enjoy working as part of a team this may be the job for you.
Below outlines the tasks completed by the Imaging Support team. We welcome all applicants with PA and secretarial experience.
The working pattern for this role is Monday – Friday, 37.5 hours per week, with flexible working between the hours of 08.00 – 18.00 each day (subject to change with staff consultation).
Main duties of the job
¨ÌýÌýÌýÌýÌýÌý To provide an efficient and effective administration and secretarial service to the Consultant Radiologists and Management team
¨ÌýÌýÌýÌýÌýÌý Job planning and Rota creation
¨ÌýÌýÌýÌýÌýÌý To support the Radiology administration aspect of the Multi-Disciplinary Team (MDT) Meetings in conjunction with the MDT Co-ordinators
¨ÌýÌýÌýÌýÌýÌý Taking minutes for departmental meetings
¨ÌýÌýÌýÌýÌýÌý Maintain a high standard of service for all Radiology users; within the Trust, the Community and with General Practitioners
¨ÌýÌýÌýÌýÌýÌý Audio typing, confidential secretarial and administrative duties.
¨ÌýÌýÌýÌýÌýÌý Assisting the Code 5 co-ordinator
¨ÌýÌýÌýÌýÌýÌý Covering the Imaging help desk
Working for our organisation
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.
This is an exciting time to join our Trust, as we work on the expansion of our theatres at Ashford Hospital and move towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures; with care delivered by dedicated, specialist teams in a modern and well-equipped environment.
 We hope to use this centre to create an environment of learning and to facilitate training of the next generation of our skilled NHS workforce. Our plans are ambitious - why not, come and be a part of our journey.
Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
Detailed job description and main responsibilities
Use initiative to provide confidential secretarial and administrative duties for Consultant Radiologists and Management Team
Use personal judgement when covering the help desk. This includes: accessing and issuing diagnostic reports to authorised personnel and addressing doctors queries regarding film reporting.Â
Be the contact point in the Radiology Department regarding the Multi-Disciplinary Team (MDT) meetings
Produce weekly rotas for Consultant Radiologists ensuring that it completed precisely and in a timely manner.
To regularly review Radiologists’ availability and extra commitments, keeping the rota up to date with any necessary changes and finding cover when applicable.
Keeping accurate records of Radiologist annual leave.
Manage the CRIS (Radiology Information System) diary, ensuring that the Radiologists availability is correctly reflected
Assist and take minutes at Imaging meetings as required
Disseminate information to staff as instructed by the Consultant Radiologists
Prepare and handle correspondence as required by the Consultant Radiologists or Management Team
To ensure a co-ordinated approach to service delivery on both sites to promote good working relations
Assist in monitoring levels of stationary and non-stock items. Place orders and accept delivery of stationary and non-stock items.
Continually monitor and suggest improvements to departmental policies and protocols with an aim to improving the service and ensuring the highest standards are met
Assist the Code 5 co-ordinator in ensuring any unexpected urgent reports are tracked and actioned in an appropriate timescale.Â
To support the department and organisation by carrying out any other duties as qualified and able
To be available to work at both Ashford and St. Peter’s Hospitals
Person specification
Qualifications
Essential criteria
- Previous experience in a secretarial role
- Previous NHS experience
- Computer literacy
Desirable criteria
- Prepared to develop further skills
- Business and Administration NVQ
- Medical secretary training
- Shorthand qualifications
Experience
Essential criteria
- Experience of: Microsoft Office; particularly Word, Excel, PowerPoint and email
- Handling telephone enquiries
- Minute taking
- Managing filing systems
- Managing and developing office systems
- Evidence of ability to work unsupervised
- Experience of developing relationships with external departments
- Creating and maintaining rotas
Desirable criteria
- Previous knowledge of the NHS
- Previous knowledge / experience working within Radiology
- Experience of design and layout of reports, minutes and other documentation
- Retrieving information from PAS and RIS
Skills
Essential criteria
- Ability to communicate effectively, clearly and succinctly
- Ability to use Microsoft Word / Excel and Spreadsheets
- Ability to work effectively with colleagues at all levels
- Excellent spelling and grammar
- Excellent keyboard skills
Desirable criteria
- Evidence of learning new skills
- Proof reading skills
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Natalie Church
- Job title
- Radiology Assistant Service Manager
- Email address
- [email protected]
- Telephone number
- 01932 723516
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