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Job summary

Main area
Medicine
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (08:00-16:00)
Job ref
151-KMU180
Employer
Frimley Health NHS Foundation Trust
Employer type
NHS
Site
Wexham Park Hospital
Town
Slough
Salary
£25,329 - £26,958 Per annum incl HCAS (pro rata)
Salary period
Yearly
Closing
12/03/2025 23:59

Employer heading

Frimley Health NHS Foundation Trust logo

Clinical Admin Officer

Band 3

Job overview

We are looking for full time and part-time Clinical Admin Officers to join the Medicine team at Wexham Park Hospital. 

The positions will offer the chance to work with the Medicine Consultants and their teams, the roles are ideally suited to candidates with administration experience with a positive approach to change.  

If you enjoy a complex and varied workload and have excellent interpersonal skills, this could be the post for you.

Main duties of the job

• To provide an administrative service to the Department.
• To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported.
• Deal with Consultants requests for actioning urgent correspondence, medico-legal reports and any other appropriate adhoc correspondence requested in line with the Trusts policies and procedures
• To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures.
• Answer queries from colleagues, GP’s and patients in a timely and professional manner.
• To ensure that secure systems are in place for the storage of all resources including computerised information.
• Scanning and uploading relevant patient medical documents into the Trust’s Electronic Patient Record system.
• To assist clinicians with sending letters using Epic where incomplete patient information e.g. address or where attachments need to be included.
• To ensure all phone calls are dealt with in a professional and timely manner adhering to the local targets set by the department and Trust
• To operate the various IT systems used to fulfil the role/department requirements.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. 

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Detailed job description and main responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person specification

Qualifications

Essential criteria
  • Good education to GCSE standard or equivalent experience
  • ECDL or equivalent
  • NVQ Level 3 Administration or equivalent practical knowledge

Experience

Essential criteria
  • Experience of working in an office environment
  • Competent with current software programmes (i.e. MS Word, Excel, PowerPoint)
  • Experience of working within a team environment
Desirable criteria
  • Working in the NHS either in a hospital/private practice/GP setting
  • Call centre experience

Skills & Knowledge

Essential criteria
  • Logical reasoning i.e. providing/receiving routine/sensitive information
  • Keyboard skills
  • Ability to work with minimal supervision
  • Be flexible and able to adapt to the different ways of working in the team.
  • Flexible, adaptable and ability to manage change
Desirable criteria
  • Understanding of medical terminology
  • Knowledge of NHS targets

Employer certification / accreditation badges

Menopause Friendly EmployerWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.We Work Flexibly

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Further details / informal visits contact

Name
Sarah Mathew
Job title
Patient Pathway Coordinator
Email address
[email protected]
Telephone number
0300 615 1520
Additional information

Please email me with any questions you may have or to arrange for an informal chat about the role.Â