Job summary
- Main area
- Contracts
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Includes Office based working and remote)
- Job ref
- 105-7016163
- Employer
- Coventry & Warwickshire Integrated Care Board
- Employer type
- NHS
- Site
- NHS Coventry and Warwickshire Integrated Care Board (ICB), Parkside House (PSH)
- Town
- Coventry
- Salary
- £46,148 - £52,809 per annum
- Salary period
- Yearly
- Closing
- 13/03/2025 23:59
- Interview date
- 18/03/2025
Employer heading
Senior Contracts Manager
NHS AfC: Band 7
Job overview
The Senior Contract Manager will work across NHS Coventry and Warwickshire ICB Ìýto provide effective senior contract management with responsibility for a portfolio of contracts, in particular Continuing Healthcare, Continuing Care, Section 117, Transforming Care, D2A arrangements and Personal Health Budgets. The post holder will be required to work collaboratively with colleagues across the ICB’s and its stakeholders to ensure contracts reflect strategic and commissioning intentions.
Main duties of the job
The post holder will maintain a portfolio of provider contracts, with responsibilities across these contracts that include:
·ÌýÌýÌýÌýÌýÌýÌýÌý Contract negotiation and annual contract production
·ÌýÌýÌýÌýÌýÌýÌýÌý Develop effective relationships with service providers
· Ìý Monitor delivery of national and local performance and quality targets
·ÌýÌýÌýÌýÌýÌýÌýÌý Ensure contracts governance, evidence of effectiveness and ‘best value’ is taken fully into account through KPIs and other reporting
·ÌýÌýÌýÌýÌýÌýÌýÌý Lead on the development of new contracts and CQUIN’s
·ÌýÌýÌýÌýÌýÌýÌýÌý Delivery value for money in the contractual arrangements
· Ìý Investigating Complaints and participating in the Safeguarding process
·ÌýÌýÌýÌýÌýÌýÌýÌý Attend local and regional groups and forums
· ÌýÌýÌý Have primary responsibility for contracts across the portfolio that includes Physical Disabilities and Frailty, Complex Care, Mental Health, Learning Disabilities, Autism, Brain Injury and related specialist needs
Working for our organisation
The Contracts Team is currently part of the ICB's CHC Service. This is subject to review at present of which the outcome may mean relocating the function elsewhere within the ICB.Ìý In addition the postholders responsibilities mayÌý be impacted due to organisational change and direction arising from the creation of Care Collaboratives, the transfer or delegation of ICB functions and other ICB/system developments.
The role is permanent. The ICB will consider a secondment to the role from other NHS, Local Authority or public sector organisations.
Detailed job description and main responsibilities
1.ÌýÌýÌýÌýÌý Proactively contract performance manage providers to ensure contracted services remain within budget, achieve required activity levels and deliver quality focused and outcome-based services.
2.ÌýÌýÌýÌýÌý Liaise with ICB colleagues to transform commissioned services ensuring activities are delivered in the most appropriate setting by the most appropriate provider, delivering desired outcomes, offering value for money and providing on-going quality improvements.
3.ÌýÌýÌýÌýÌý Undertake rigorous financial monitoring and control of all commissioned activities, identifying appropriate strategies for monitoring financial performance of commissioned services and ensuring best value for money.
4.ÌýÌýÌýÌýÌý Negotiate on behalf of the ICB Ìýon all commercial aspects of contractual arrangements within the defined governance arrangements to successful achieve positive contractual, performance and financial outcomes.
5.ÌýÌýÌýÌýÌý Adopt a leading role in working with other specialists to effectively manage the procurement of new services and service models to include: the appropriate use of option appraisal tools and methodologies, the development of service specifications, and the tender review, selection and appointment process.
6.ÌýÌýÌýÌýÌý Establish and support robust performance management and accountability frameworks and new service models including development of clear communication channels with all stakeholders.
7.ÌýÌýÌýÌýÌý Produce and/or contribute to regular reports and presentations to appropriate management forums, including Senior Management, Committees and the Governing Body, ensuring that progress and key decisions are effectively communicated internally and externally.
8.ÌýÌýÌýÌýÌý Understand the requirements of NHS and joint Local Authority contracts, applying processes and standards consistently and take a proactive approach in resolving problems, disputes or performance issues.
9.ÌýÌýÌýÌýÌý Support the management of key contracts to drive continuous performance and quality improvements. Able to define comprehensive metrics for measurement of supplier performance, to manage both current service quality and future service improvements.
10.ÌýÌý Take appropriate contractual actions, including remedial and corrective action and contract terminations, in the event of provider poor performance.
11.ÌýÌý Ensure that best practice in contract governance is followed in relation to issuing, revising, signature, administration and storage of contracts and these are compliant with Information Governance and Data Protection requirements and commercial law.
12.ÌýÌý Contribute to the development of the Business Service Plan, Business Continuity Plan, and QIPP projects and lead on associated projects as required.
13.ÌýÌý Understand and support the services operational and service delivery and funding arrangements and opportunities for innovation
Person specification
Qualifications/Education
Essential criteria
- Educated to degree level in relevant subject or equivalent level qualification or substantial experience of working at a similar level in a specialist area
- Evidence of ongoing professional development
Desirable criteria
- Recognised contracting, procurement or related qualification, or significant assessed/accredited training
Experience
Essential criteria
- Significant commissioning, contract management, procurement or related experience and/or of management in a provider setting
- Experience of project management and delivery.
- Experience of undertaking data and financial analysis
- Experience of working in a/with multi-disciplinary/ multi-agency teams /environment.
Desirable criteria
- Experience of communicating and engaging effectively with internal and external stakeholders.
- Previous experience in NHS/Healthcare setting
- Experience of leading and managing staff
- Significant experience at a management level within the NHS, Local Government or other Public Sector organisation.
- Direct experience of contracting and/or commissioning Health care services.
Job Related Knowledge
Essential criteria
- Commercial awareness and business acumen.
- Understanding and knowledge of current relevant policy, legislation and procedures that impact on Healthcare
Desirable criteria
- Knowledge of Continuing Care and Healthcare arrangements.
- Knowledge of Section 117 arrangements
- Knowledge of PHB’s arrangements
Personal Qualities
Essential criteria
- Ability to think conceptually; recognising assumptions, interpreting and evaluating arguments and deducing inferences.
- Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to identify several solutions.
- Able to ‘think and act under pressure, when dealing with issues / problems and arrive at solutions.
- Computer literate with an ability to use the common systems/office packages and competence in using spreadsheets to collate, analysis and manipulate data.
- Able to analyse and interpret data and present methodology and conclusions in a non-technical manner
- Ability to work autonomously and prioritise workload.
- Excellent communications skills –verbal and written.
- Able to present/relay information in a concise, accurate and confident way and to adapt presentations to different audiences.
- Report writing ability.
- Good presentation and facilitation skills.
- Independently mobile in order to be able to work across a number of sites and travel to meet stakeholders.
- Hold a full UK driving license and drive a vehicle
- Be willing to work unsocial hours when required
Desirable criteria
- Ability to present to different audiences adapting the presentation accordingly
- Able to effectively manage resources (financial and others) to ensure delivery of a service/project.
- Knowledge and understanding of IT Systems and software that supports commissioning.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Pradeep Gadhok
- Job title
- Business Manager
- Email address
- [email protected]
- Telephone number
- 07776676013
- Additional information
If Pradeep Gadhok is not available,Ìý queries concerning this post can be directed to Frances O'Mahoney, Contracts Commissioning Manager. tel 07442832802 email - [email protected]
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