Job summary
- Main area
- Mental Health
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 444-7037763-CG
- Employer
- Coventry and Warwickshire Partnership NHS Trust
- Employer type
- NHS
- Site
- Swanswell point
- Town
- Coventry
- Salary
- £37,338 - £44,962 per annum
- Salary period
- Yearly
- Closing
- 13/03/2025 23:59
Employer heading

Routine Triage Deputy Manager - Band 6
NHS AfC: Band 6
Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.
Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services
‘We recognise the benefits of flexible working and support applications wherever possible. If you would like to work flexibly please ask the recruiting manager for more information.’
Armed Forces Community welcome to apply.
PLEASE NOTE that this vacancy can be closed as soon as sufficient applications are received.ÌýStaff at risk within the Trust will be given priority.
Please check your emails, including junk and spam folders, regularly throughout the process of your application for any notifications from the Recruitment Team.Ìý ÌýIf you have any queries regarding your application please phone the Partnership Trust Recruitment Department.
Job overview
We are looking for a motivated and dynamic Band 6 Registered Professional (Nurse, Social Worker, Occupational Therapist) to join our Routine Triage Service embedded within Coventry Community Mental Health Services as Deputy Referral Coordinator.
The successful candidate will demonstrate strong clinical knowledge and decision making, excellent interpersonal abilities and robust assessment skills in relation to client’s mental health presentation and risk. ÌýÌýÌý
The successful candidate will also be involved in pathway decision making via multidisciplinary meetings, along with operational oversight of assessment clinics in conjunction with the service manager.Ìý
This is an exciting new opportunity within our burgeoning Routine Triage Service, and would be an ideal fit for experienced applicants interested in shaping referral pathways, assessment processes and client flow.
Main duties of the job
The primary function of this role will involve the oversight of referrals into routine triage services, supporting Band 4 triage staff in the completion of clinical triage and offering clinical oversight, shift management and lateral checks to ensure the effective and timely response to referrals received. There is also an expectation for Band 6 management of clinically complex referrals along with escalation of concerns around risk, safeguarding and severe deterioration in mental state.
The successful candidate will have a comprehensive knowledge of services within Coventry and Warwickshire Partnership trust and attached referral and treatment pathways for core and specialist services.
The successful candidate will also support in completion of clinical supervision, appraisals, sickness management and training review for Band 4 staff: along with the service manager. The successful candidate will report to and be supported directly by the Routine Triage Coordinator (Band 7) but will also liaise with CMHT Managers and directorate senior management on a regular basis.
This role will be office based, with no ability to work remotely due to the need for presence on site to support band 4 triage staff at all times.
Working for our organisation
The service received an overall rating of Good by the CQC and an Outstanding for care and compassion of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for the services we provide.
We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
These include:
·ÌýÌýÌýÌýÌýÌýÌýgenerous annual leave entitlement which increases during your time with us
·ÌýÌýÌýÌýÌýÌýÌýexcellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
·ÌýÌýÌýÌýÌýÌýÌýsalary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
·ÌýÌýÌýÌýÌýÌýÌýdiscounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
·ÌýÌýÌýÌýÌýÌýÌýwellbeing support, including an in-house counselling service, external helpline and more
·ÌýÌýÌýÌýÌýÌýÌýstaff networks and support group
We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Detailed job description and main responsibilities
For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.ÌýÌý
Person specification
QUALIFICATIONS
Essential criteria
- Relevant Professional Qualification i.e RMN, DipCOT
- Current unrestricted registration with HCPC/NMC
- Specialist knowledge across a range of procedures and theory
- Professional knowledge acquired through degree/ diploma
- Relevant training and experience specialist short courses
- Evidence of continuing professional development
KNOWLEDGE & SKILLS
Essential criteria
- Excellent written communication skills
EXPERIENCE
Essential criteria
- Substantial experience in a Community Mental health care setting
- Developed specialist knowledge gained within a similar environment over a considerable period of time
- Significant experience of undertaking assessment, formulation, risk assessment and positive risk management
- Experience of safeguarding and investigations
- Proven experience of people management
OTHER
Essential criteria
- Must have full driving licence and access to a motor vehicle for business use
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Christie Domican
- Job title
- Routine Referral Pathway Coordinator
- Email address
- [email protected]
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