Job summary
Employer heading
Bank - Admin and Clerical
Band 2
South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.
We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 6000 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare.Â
The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.
Our values can be summed up in one sentence. We are ‘Trusted to provide inclusive, safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Probationary Period
All new staff to the Trust will be subject to a standard 6 month probationary period, the details of which will duly follow in your contract of employment.
Equality, Diversity, and Inclusion
South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual – we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.
Agile and Flexible Working
All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.
The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.
Staff Benefits
The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available.Â
Car Parking
The Trust have recently completed the construction of a multi-storey car park at our Warwick Hospital site which has allowed us to reduce waiting times for car parking passes.Â
To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).
Job overview
The friendly supportive team at this ‘Outstanding’ CQC-rated Foundation Trust, serving historic Warwick and rural Warwickshire, is recruiting bank Administration and Clerical.
While prior experience of working in in a similar role would be an advantage, this not essential as full training and support will be given.
Please be advised that there will be potential work in the Pharmacy Department in the the near future - the job description and person specification in this advert is to reflect this.Â
Main duties of the job
To participate in the provision of clerical support services to the Pharmacy department. The post holder has a large involvement in the efficient and timely processing of invoice verification and provides significant clerical and IT support to the department as a whole.
Working for our organisation
Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.Â
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.Â
Our values can be summed up in one sentence. We are ‘Trusted to provide safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.Â
Detailed job description and main responsibilities
Relationships:
- Managed by the Pharmacy Administration Manager.
- Works with other clerical staff within Pharmacy.
- Liaises with other Pharmacy professional, technical and assistant staff.
- Co-operates with other health care staff throughout the Trust.
- Provides customer service to visitors to the Pharmacy department.
General Duties
- Â Â Â Â To process purchase documents on the JAC computer system in accordance with standing financial instructions.
- Â Â Â Â Â To identify and document non-compliance with regional contracts and local purchase deals and to notify discrepancies as appropriate.
- Â Â Â Â Â To receive and distribute incoming mail for all staff.
- Â Â Â Â Â To receive and respond to enquiries from colleagues and external suppliers on the telephone and via email, escalating to supervisor as appropriate.
- Â Â Â Â Â To provide secretarial support, filing, database management and photocopying for Pharmacy staff as required.
- Â Â Â Â Â To undertake reception duties for all visitors to the main Pharmacy.
- Â Â Â Â Â To raise requisitions on the Estates department for maintenance and monitor progress as necessary.
- Â Â Â Â Â To follow up on any outstanding invoices in a timely manner, keeping senior staff informed of progress.
- Â Â Â Â Â To maintain the Pharmacy document archives in a neat, orderly and safe fashion to ensure that any document is readily retrievable.
- Â Â Â Â Â To assist with homecare enquiries and escalate to the appropriate person
- Â Â Â Â Â To assist in the booking out of the aseptic manufactured products on the JAC computer system.
- Â Â Â Â Â Managing senior staff diaries and booking meetings as required.
- Â Â Â Â Â To check department stationery stock levels and re-order low items as necessary.
- Â Â Â Â Â To ensure any issues with suppliers and stock are flagged to senior staff as a priority.
- Â Â Â Â Â Any other duties as required by the Pharmacy Admin Manager in accordance with this grade of post.
Person specification
Qualifications
Essential criteria
- GCSE or equivalent English and mathematics
- RSA level II or equivalent
Experience
Essential criteria
- Previous experience of dealing with suppliers.
- Previous work in an office environment.
Desirable criteria
- Previous experience of dealing with the public.
- Previous experience of computerised stock control and invoicing.
Skills & Knowledge
Essential criteria
- Computer literate– familiar with MS Office
- Able to use e-mail and Internet.
- Good command of written and oral English language
- Able to plan daily tasks, prioritising as necessary
Personal Qualities
Essential criteria
- Good verbal communication skills
- Enthusiastic
- Able to create a rapport
- Presentable appearance
- Ability to work alone, with a supervisor available for support as required
- Ability to work as part of a team
- Accurate and observant
Other
Essential criteria
- Willing to assist out of normal hours if asked (eg major incident, stock taking etc)
- Able to use a VDU
Documents to download
Further details / informal visits contact
- Name
- Mike Wyatt
- Job title
- Principal Technician Electronic Prescribing
- Email address
- [email protected]
- Telephone number
- 01926495321
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