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Job summary

Main area
Mental Health
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
354-AE-21076-B
Employer
Sussex Partnership NHS FoundationTrust
Employer type
NHS
Site
Department of Psychiatry
Town
Eastbourne
Salary
£24,071 - £25,674 per annum / pro rata for part time
Salary period
Yearly
Closing
13/03/2025 23:59

Employer heading

Sussex Partnership NHS FoundationTrust logo

Discharge Support Worker - East Sussex

NHS AfC: Band 3

Come and join us

We're looking for people who share our values (compassion, accountability and optimism) to help us provide high quality care to the patients, carers, families and local communities we serve. We specialise in providing NHS mental health and learning disability services.

So what can we offer you in return?

We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.

You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.

As a Trust we are committed in making a difference. Your development is important to us, so don't forget to ask us during interview what opportunities we can offer. We can offer fully funded lifelong learning opportunities such as an apprenticeship from GCSE to Masters level.

If you like the sound of that, then come and join our team.

Job overview

Are you interested in a new exciting opportunity to develop your career?

Working as part of the discharge hub the Discharge Support Worker will ensure that all discharges from a defined number of mental health acute, dementia, rehab and older person's beds are processed and coordinated in such a manner to ensure that patients are placed in an environment best suited to their assessed needs and trust resources are utilized to their maximum efficiency. The post holder holds no clinical responsibility instead focuses on the administrative coordination to support successful discharge.Ìý

We are looking for an individual who is resilient, driven and passionate to provide high quality care to our patients.

Main duties of the job

Main responsibilities are:

  • You will work closely with teams focusing directly on the needs of patients requiring support and facilitation in order to be discharged from hospital.
  • You will develop close working relationships with ward teams providing coordinated support to the discharge hub.
  • Responsible for assisting with processes and procedures to enhance patient flow.
  • Providing follow up as appropriate for patients discharged taking action and/or escalating issues as required.

Working for our organisation

Working in Sussex:

  • Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns there’s always new experiences to be enjoyed
  • Embrace the city life with great access to visit Brighton and London
  • With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure

We’d love you to join our organisation that is rated ‘good’ overall and ‘outstanding’ for caring by the Care Quality Commission. Our staff agree, with 82% of people in our recent staff survey telling us that they recognise that care for patients is our top priority.

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Detailed job description and main responsibilities

You will be an excellent communicator, maintain good working relationships with the team, patients, carers and service users ensuring key information is communicated in a timely, robust and efficient way.

You will work closely with ward staff, Trust teams and liaise with relevant agencies to coordinate the administrative procedures associated with discharge.Ìý

You will liaise with patients and carers and support risk identification.Ìý ÌýÌý

We are building a new hospital in Bexhill to replace our inpatient services at the Department of Psychiatry. This means that, if you are successful in your application, you will be asked to transfer to the new facilities when they open in 2025.

Person specification

Qualifications

Essential criteria
  • NVQ Level 2 in Care or equivalent experience

Experience

Essential criteria
  • Experience working within a health or social care setting.
  • Experience of working as part of a team
  • Good communication skills

Employer certification / accreditation badges

Defence Employer Recognition Scheme (ERS) - BronzePride In Veterans

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Further details / informal visits contact

Name
James Osland
Job title
Discharge Hub Admin Team Lead
Email address
[email protected]