Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 847-RM-24-V470
- Employer
- Spectrum Community Health CIC
- Employer type
- Public (Non NHS)
- Site
- HMP Northumberland
- Town
- Acklington
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Closing
- 02/01/2025 23:59
Employer heading
Administration Team Leader - HMP Northumberland
NHS AfC: Band 4
Job overview
AnÌý opportunity has arisen for an administration manager to join the healthcare team at HMP Northumberland. We are looking for an experienced administrator ready for the next step in their career. Have you developed your leadership skills across integrated and multi-disciplinary services? Are you a motivated and committed to quality and continuous improvement? Would you welcome the opportunity for further training and development?
Main duties of the job
The post holder will provide comprehensive administration and information services within the Prison Healthcare Department.
- YouÌý will work as team leader of the administration team to provide high quality clerical, administrative and reception duties for both physical and substance misuse services.
- ÌýProvide excellent administration and communication skills and work flexibly in response to the service needs.
- Provide day to day support to the physical and substance misuse clinical teams, supporting them in the delivery of a Gold Standard level of patient care.
- Be responsible for all aspects of administrative support, including co- ordinating healthcare appointments for patients internally and externally, liaising on a daily basis with external providers.
- ÌýCollating statistical information as directed by the Business Support Manager for the Performance Management Team.Ìý
Working for our organisation
BE THE DIFFERENCE IN HEALTHCARE
Join our team
We’re looking for passionate individuals to join our diverse and innovative team.
Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge we’ve got a role for you!
- Access to NHS Pension
- Annual leave on your Birthday
- Welcome payment for some posts
- Refer a friend scheme
- Training and Development opportunities
- Flexible Working
- Access to Employee Assistance and Health and Wellbeing programmes
- Up to 33 days annual leave
Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not-for-profit social enterprise and Community Interest Company our focus is centred on people – our patients, service users, staff and partners.
We are building on our ambition to deliver the best in health and wellbeing on a values-driven ethos and to maintain the highest standards of patient care and service. We are an expanding organisation, but we aim to grow without compromising on quality and social value.
Our Mission
Holistic interventions delivered with compassion for the stigmatised and marginalised in our communities
Our Vision
Quality healthcare that makes a difference to people’s lives, regardless of circumstances.
Ìý
Detailed job description and main responsibilities
Please see attached Job Description and Person Specification for further information on the advertised role.
Person specification
Qualifications
Essential criteria
- NVQ 3 in customer service or relevant filed or equivalent experience
- English & Maths GCSE or equivalent
- European Computer Driving License or equivalent to evidence competence in Microsoft Office applications including Word and Excel
Knowledge and Experience
Essential criteria
- Experience of working effectively in a busy office environment undertaking a range of administration duties
- Experience working in a customer services environment dealing with members of the public/patients
- Experience of working to deadlines
- Experience of working with databases and producing statistical data
- Demonstrable experience of using a range of word processing, spreadsheet, database and/or presentation software to RSA 3 or equivalent standard.
Desirable criteria
- Experience of line managing staff
- Experience of working in a secure environment
- Knowledge of SystmOne
- Knowledge of SystmOne
- Experience of working in a prison or secured environment
- Experience of chairing meetings
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Matthew Railton
- Job title
- Head of Healthcare
- Email address
- [email protected]
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