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Job summary

Main area
Administration
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week (Flexible working by arrangement)
Job ref
990-NW-6857409-E
Employer
NHS England
Employer type
NHS
Site
Manchester - 3 Piccadilly Place
Town
Manchester
Salary
£26,530 - £29,114 per annum
Salary period
Yearly
Closing
02/01/2025 23:59

Employer heading

NHS England logo

Programme Support Administrator

NHS AfC: Band 4

Our Organisation

The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.

As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.

As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition,Ìýalthough the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

Job overview

The postholder will provide effective and efficient administrative support for Postgraduate Medical and Dental Education (PGMDE) team, supporting Hospital & Community Care training in the North Western Deanery.

You will be part of a team working closely with educators, resident doctors, the Lead Employer and other NHSE teams to ensure that key PGMDE processes and activities are carried out, in particular annual reviews of competency progression (ARCPs).

Main duties of the job

  • Working to support the team functions and objectives of designated team
  • To provide high quality administrative support including communicating with resident doctors and their trainers, andÌý data analysis
  • To ensure that processes are accurately followed, as outlined in regional or national Standard Operating Processes
  • To ensure that policy is followed to ensure the requirements of national and regional directives are met, such as the Gold Guide
  • Accurately using and updating databases and systems, such as TIS
  • Liaising with key internal and external stakeholders in support of Postgraduate Medical and Dental Education
  • Ability to be organised and proactive to meet deadlines and produce clear, concise analysis and reportsÌý

Working for our organisation

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visitÌýhttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on the .Ìý

Detailed job description and main responsibilities

Training Programme Management Teams are responsible for the coordination of postgraduate education and training across a specified area/specialty.

The Programme Support Administrator will provide effective and efficient administrative support to hospital & community care resident doctors and their educators, working within the Northwest of England Training Programme Management function.

The Administrator is responsible for:

  • Working as part of a team to support the implementation of specific workstreams and team functions
  • Supporting the delivery of a comprehensive administrative service, including secretariat for meetings

The post-holder will work closely with clinical faculty (e.g., Postgraduate Deans, Deputy Deans, Associate Deans, Heads of Schools, Training Programme Directors), University colleagues, Business Managers, local education providers, Colleges, and other external stakeholders to ensure the delivery of consistent services within Programme Management, as aligned to NHSE (NHS England) Standard Operating Procedures.

Person specification

Qualifications

Essential criteria
  • Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

Knowledge & Experience

Essential criteria
  • Significant demonstrable experience of working in an administrative/support role and maintaining systems
  • Demonstrable experience in working with stakeholders and dealing with sensitive and confidential information
  • Understanding of Confidentiality and Data Protection Act. Knowledge of NHS issues
Desirable criteria
  • Knowledge and understanding of the NHS training pathways for doctors
  • Knowledge and experience of trainee and/or educator systems such as GMC Connect, TIS and e-portfolios

Skills

Essential criteria
  • Clear communicator with excellent writing & data entry skills, use of programmes such as Outlook, Word & Excel
  • Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines

Other

Essential criteria
  • Ability to travel to regional offices, venues and provider sites across the North West

Employer certification / accreditation badges

Documents to download

Further details / informal visits contact

Name
Liz Housby
Job title
Programme Support Officer
Email address
[email protected]
Telephone number
0161 268 9549
Additional information

or Laura Griffiths [email protected]

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