Job summary
Employer heading
Offender Health Medical Secretary/Administrator (Band 3)
NHS AfC: Band 3
Be part of our future landscape
At Airedale, we are committed to promoting equality, diversity and inclusion. We actively encourage applications irrespective of people’s age, lived experience of living with a disability or long-term conditions, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Increasing our diversity and supporting our organisation to be more inclusive is a key priority here at Airedale and our teams are at the centre of how we work towards this.ÌýÌý
We appreciate all people may have diverse and individual needs and we pride ourselves on supporting all people to thrive and flourish at work. We have frameworks in place that support reasonable adjustments and flexible working for colleagues throughout their working lives which starts at recruitment.
These are exciting times for Airedale.Ìý We have the once-in-a-career opportunity to be involved in the planning and building of a completely new hospital here on our Steeton site by 2030.Ìý By joining us now you’ll be a key part of our journey over the next few years, with the chance to input into a state-of-the-art, modern healthcare facility that will deliver care to our communities for decades to come. We are also on the journey to a new electronic patient record, part of our wider ambition for our digital future – a future that builds on our significant telemedicine and digital care success. Ultimately, what makes Airedale special is our people. Not just our staff, but our volunteers, patients, visitors, and wider population who make up the Airedale family. This is a Trust that sits at the heart of our community, and our communities are very proud of their Trust.
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Job overview
To facilitate the delivery of high quality patient care by performing administrative duties for the Offender Health team and clinicians. The post holder will be expected to work with the minimum of supervision and make a direct and positive contribution to the service.
The duties and responsibilities listed below are not intended to be exhaustive and the post holder will be expected to adopt a flexible approach when the needs of the service require.
Main duties of the job
To be responsible for typing prison clinic letters for all prison specialisms in a timely manner.Ìý
To be proficient in use of Big hand/ Dictaphone to ensure accuracy.Ìý
ÌýTo clearly document as per standard operating procedures for prison clinics.
ÌýTo liaise with clinicians and their secretaries and prison administrative staff to arrange swift sign off and return of clinical information for all parties.
ÌýTo enter and maintain all relevant patient information onto the Trust patient administration system (SystmOne) including accepting incoming referrals, booking appointments and out coming appointments.
ÌýTo maintain the efficient running of the office by carrying out routine clerical duties and upholding a robust filing system.
ÌýTo support and arrange appointments and to communicate the relevant information (date, time and place) with all relevant parties (clinician, secretary, prison administrative staff).
ÌýTo support prison clinics and ensure that appointments are arranged in accordance with national waiting times and Trust policies.
ÌýTo support prison clinics and be present or available for Telemedicine consultations in order to help the clinician operate the Telemedicine equipment if required.
ÌýTo maintain professional relationships with all stakeholders (PSMs, GMs, commissioners, prison admin, consultants, administrators, secretaries, local trusts and their clinicians etc.).Ìý
Working for our organisation
We are delighted to offer a wide range of benefits to employees including:
- Cycle to Work
- Travel Scheme
- Childcare Vouchers with Salary Sacrifice
- Onsite Nursery
- Buying and Selling Annual Leave
- Car Leasing
- Employee Assistance Programme
- Employee Health and Wellbeing
- Extensive Reward Scheme
- Counselling Service
- Financial packages including Vivup and Wagestream
- Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.
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Our values:
We understand that it’s down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience – we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:
- Committed to Quality of Care
- Compassion
- Working together for patients
- Improving Lives
- Everyone Counts
- Respect and Dignity
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Got questions before you apply, please contact the recruiting manager to find out more.Ìý
Detailed job description and main responsibilities
To be responsible for typing prison clinic letters for all prison specialisms in a timely manner.Ìý
To be proficient in use of Big hand/ Dictaphone to ensure accuracy.Ìý
ÌýTo clearly document as per standard operating procedures for prison clinics.
ÌýTo liaise with clinicians and their secretaries and prison administrative staff to arrange swift sign off and return of clinical information for all parties.
ÌýTo enter and maintain all relevant patient information onto the Trust patient administration system (SystmOne) including accepting incoming referrals, booking appointments and out coming appointments.
ÌýTo maintain the efficient running of the office by carrying out routine clerical duties and upholding a robust filing system.
ÌýTo support and arrange appointments and to communicate the relevant information (date, time and place) with all relevant parties (clinician, secretary, prison administrative staff).
ÌýTo support prison clinics and ensure that appointments are arranged in accordance with national waiting times and Trust policies.
ÌýTo support prison clinics and be present or available for Telemedicine consultations in order to help the clinician operate the Telemedicine equipment if required.
ÌýTo facilitate communications between consultants and prison administrators for example regarding test results.
ÌýTo maintain professional relationships with all stakeholders (PSMs, GMs, commissioners, prison admin, consultants, administrators, secretaries, local trusts and their clinicians etc.).Ìý
Person specification
Qualifications
Essential criteria
- Relevant NVQ 3 Level or equivalent level of knowledge/experience
- OCR 3, or equivalent qualification or OCR 2, or equivalent qualification plus relevant recent secretarial experience
Desirable criteria
- ECDL qualification
- PRINCE2 Foundation Certificate
- Use of big hand
Experience
Essential criteria
- Experience of maintaining administration systems
- Proficiency in Microsoft Office
- Understanding the need for confidentiality
- Experience in dealing with wide and varied customer queries / complaints
- Previous secretarial / office manager experience
- Information analysis experience including collating, analysing and presenting information
Desirable criteria
- Previous medical secretary experience
- An understanding of medical terminology
- Experience of accessing information from the Intranet/Internet
Knowledge
Essential criteria
- Knowledge of the NHS Constitution & ‘Understanding the New NHS’
Skills
Essential criteria
- Excellent organisational, co-ordination and planning skills Highly developed interpersonal skills
- High level of attention to detail and accuracy
Other
Desirable criteria
- Full clean driving licence
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Neville Croft
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 01535 292605
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