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Job overview

An opportunity has arisen for a Band 4 Primary & Community Development Officer to join the NHSE South West Region Primary, Community and Personalised Care Team. The post-holder will provide administrative support across a range of deliverables specifically for theÌý Primary, Community and Personalised Care Team.Ìý

We seek an enthusiastic, motivated, and proactive individual capable of working independently across diverse priority areas. This role requires thriving in a complex environment, strong relationship-building skills, and the ability to prioritise. The role involves liaison with wider teams, offering exposure to a range of experience.Ìý We will provide support and development opportunities, helping you to achieve your potential.

Main duties of the job

• Function as a point of contact for the Primary Community and Personalised Care (PCPC) Team, dealing and responding effectively with complex and sensitive information from a wide range of stakeholders. Use judgement to pass on relevant information in a timely manner to appropriate team members, sensitively and autonomously whilst maintaining confidentiality and adhering to NHS Policies.Ìý
• Monitoring and managing the generic PCPC mailbox, dealing with queries, internally and externally, for the three PCPC Portfolios/Programmes: Urgent Response and Acute Deterioration, Intermediate and Long-Term Care and Preventative and Pro-active Care.Ìý
• Prepare agendas, take meeting action notes, track, and follow up on actions and distribute action notes of meetings.Ìý
• Provide support to PCPC team meetings, including organising meetings, booking rooms, and ensuring papers are ready and distributed for meetings. Collating actions notes and circulating as appropriate after the meeting.
• Managing the electronic diary for the Directors as agreed, for example deputy/medical directors.
• Working together with other PCPC team administrators to provide an effective network of communication including dealing with visitors and being flexible to cover other PCPC team administrators’ general duties.
• Provide efficient and effective administrative support to the members of the PCPC team.

Working for our organisation

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.

• Making the NHS a great place to work, where our people can make a difference and achieve their potential.

• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care

• Optimising the use of digital technology, research, and innovation

• Delivering value for money.

If you would like to know more or require further information, please visitÌýhttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on the .Ìý