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Job summary

Main area
Support Services
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
050-AC915-1224
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Wrexham Maelor Hospital
Town
Wrexham
Salary
拢23,970 per annum
Salary period
Yearly
Closing
29/12/2024 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Health Records Clerk

Band 2

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)听 North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 鈥楶roud to Lead鈥 competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the 鈥淒isability Confident Employer鈥 scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.听 Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.听

Job overview

The Records department provides an essential support service. This is not your typical administrative post. The duties are predominantly centred around the physical retrieval, filing and preparation of case notes in conjunction with an efficient and professional outpatient reception service.

This is a very busy department and we work to tight deadlines.

Good communication skills are essential, with the ability to work on own initiative as well as being a team player.听听

BCUHB Values are to put patients first, Learn and innovate, value and respect each other, communicate openly and honestly and work together.

Main duties of the job

37.5 Hours 8.30am to 5pm Monday - Friday听听

Do you have an eye for detail and accuracy and do you have proven communication skills?

If so then we would like to hear from you in connection to our Health Records vacancies. The Records department provides an essential support service. This is not your typical administrative post. The duties are predominantly centred around the physical retrieval, filing and preparation of case notes in conjunction with an efficient and professional outpatient reception service.

The successful candidate will assist in the provision of case notes for patient care both Outpatient and Acute ensuring that all case notes are delivered and prepared to Service Level agreements.

The post holder will be expected to undertake weeding of existing case notes in line with the organisations Retention and Destruction Policy, ensuring that the Patient tracking system is accurate and up to date.

This is a very busy department and we work to tight deadlines in completion of our work therefore it is essential that your application demonstrates good communication, ability to work to tight deadlines, ability to work under your own initiative and ability to prioritise your workload with a high level of accuracy (please see job description and person specification for full details).

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.听

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) 听North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 鈥楶roud to Lead鈥 competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the 鈥淒isability Confident Employer鈥 scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. 听Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click 鈥淎pply now鈥 to view in Trac.

Person specification

Qualifications

Essential criteria
  • Good standard of education
Desirable criteria
  • NVQ Customer Service experience

Experience

Essential criteria
  • Previous customer service experience
Desirable criteria
  • Medical background ie GP Practice/Reception
  • Experience working within the Medical Records Department

Skills

Essential criteria
  • Good communication skills
  • Good telephone manner
  • Ability to prioritise workload
Desirable criteria
  • Welsh Speaker

Knowledge

Essential criteria
  • Keyboard Skills/Computer Literacy

Personal Qualities

Essential criteria
  • Self Motivated
  • Ability to work as part of a team

Employer certification / accreditation badges

Stonewall Top 100Stonewall Top 100 Employers

Applicant requirements

Welsh language skills are desirable

Documents to download

Further details / informal visits contact

Name
Tina Thomas
Job title
Health Records Coordinator
Email address
[email protected]
Telephone number
03000 848614
Additional information

Fay Custance-Brimfield

Health Records Assistant Manager

[email protected]
Tel: 03000 848611