Job summary
Employer heading
Perioperative Care Lead administrator
Band 4
Job overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for detailed job description of the role.
Main duties of the job
Working within the perioperative care department you will be supporting the surgical pre-assessment and the perioperative medicine team by co-ordinating patients through their pre-operative journey in the lead up to surgery, liaising with multi-disciplinary teams in the process. The department is busy and will see approx. 9000 patients a year with around 30,000 outpatient appointments. You will have line management responsibility of band 2 members of the administration team.
UHS offers fantastic training and development giving you the best possible opportunities to achieve the career you want. Development of our staff is central to the delivery of high quality, safe and effective care. We can offer opportunities to develop within a supportive environment, and our staff survey results reflect our commitment to facilitate your career progression.Ìý
Working for our organisation
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.Ìý
Specific to this role is the suitability for agile working which is a mixture of on-site and remote working Ìý
Please talk to us at interview about the flexibility you need, and we will explore what’s possible for the role and service. Ìý
UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Detailed job description and main responsibilities
Your main duties will include:
Support with the administrative needs of the service including booking and outcoming appointments, scanning, telephone calls and also support with training new starters in the department.
Line manage several perioperative care administrators and be responsible for their appraisals and sickness reviews. Support with the MDT and liaise with multi-disciplinary teams to co-ordinate patient care. Support the project manager in the administrative developments in the service.Ìý
We are looking for someone who has experience with leadership within a team and a background in administration. The ideal candidate will be proficient in Microsoft Office and be confident speaking to a number of stakeholders. Ìý
You will be supported to work flexibly with a combination of on site and home working. Our core working hours are Monday-Friday 8-4.Ìý
Person specification
Qualifications, Knowledge & Experience
Essential criteria
- NVQ Level 4 or equivalent experience e.g. good knowledge across a range of administrative work procedures including non-routine elements
- Educated to GCSE (or equivalent) standard, with a pass in English and Maths
- Experience of administration in a customer- focused environment
- Experience of dealing with non-routine and complex problems, progress chasing, resource and staff allocation
- Ability to compose correspondence from fragmented instructions
- Experience in delivering training sessions
Desirable criteria
- Previous experience of working in an acute hospital setting
- Competent in the use of ESR and Healthroster
- Supervisory or office management experience
Values & Behaviours
Essential criteria
- Patients First
- Always Improving
- Working Together
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Melissa Cooper
- Job title
- Perioperative Project Manager
- Email address
- [email protected]
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