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Prif leoliad
IT
Gradd
Band 5
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (On call rota requirement)
Cyfeirnod y swydd
435-1LSC-LT-010-24
Cyflogwr
East Lancashire Hospitals NHS Trust
Math o gyflogwr
NHS
Gwefan
Royal Preston Hospital
Tref
Preston
Cyflog
£29,970 - £36,483 Per Annum, Pro Rata
Cyfnod cyflog
Yn flynyddol
Yn cau
20/03/2025 23:59
Dyddiad y cyfweliad
01/04/2025

Teitl cyflogwr

East Lancashire Hospitals NHS Trust logo

IT Technical Services Officer

Band 5

One LSC is a new collaborative partnership shared service formed by the five NHS Trusts serving the Lancashire and South Cumbria population of 1.8 million people.Ìý We are a shared service run by the NHS, for the NHS and are hosted by East Lancashire Hospitals NHS Trust on behalf of the partner Trusts of the Lancashire and South Cumbria system.

One LSC stands for ‘One Lancashire and South Cumbria’ and reflects the Lancashire and South Cumbria System ambition to have one team serving Lancashire and South Cumbria in a joined-up way. ÌýIt is jointly run by the five Trusts as a collaborative partnership.

The Trusts that make up One LSC are:

·ÌýÌýÌýÌýÌýÌý Blackpool Teaching Hospitals NHS Foundation Trust

·ÌýÌýÌýÌýÌýÌý East Lancashire Hospitals NHS Trust

·ÌýÌýÌýÌýÌýÌý Lancashire and South Cumbria NHS Foundation Trust

·ÌýÌýÌýÌýÌýÌý Lancashire Teaching Hospitals NHS Foundation Trust

·ÌýÌýÌýÌýÌýÌý University Hospitals of Morecambe Bay NHS Foundation Trust

One LSC brings together the Digital, Data and Technology, Estates and Facilities, Finance, People Services and Procurement and Logistics services from each of the provider Trusts to create one central community of professionals. Under one leadership team, they will provide services for and on behalf of all Trusts. Ìý

The aim is to bring services more closely together so that we can deliver the best service possible to each of our partner organisations.Ìý At the core of One LSC delivery is eliminating duplication, removing unwarranted variation, realisation of the benefits of sharing common systems and processes and ensuring we deliver value for money for our partners, our system and, ultimately, for the communities we serve.Ìý

Trosolwg o'r swydd

IT Support Technician – Join Our NHS Team!Ìý

Are you a motivated and enthusiastic individual looking for a rewarding challenge in NHS IT? This is your chance to be part of a dynamic team, providing essential IT support to staff across the Trust!

What We’re Looking For

ÌýProficiency in IT support across desktop and end-user computing
ÌýBasic knowledge of networks, servers, and mobile tech
ÌýStrong communication and problem-solving skillsÌý
Ability to work under pressure – independently and as part of a teamÌý
Flexibility to adapt to a fast-paced NHS environment

Why Join Us?

At Lancashire Teaching Hospitals NHS Foundation Trust, you’ll be:
ÌýEncouraged to share your ideas and improve services
ÌýSupported in your career development and progression
Valued as a key part of our friendly and dedicated team

Prif ddyletswyddau'r swydd

Your Role

As an IT Support Technician, you will be the first point of contact for NHS staff, providing essential first-line IT support both remotely and face-to-face. Your responsibilities will include troubleshooting issues related to desktops, networks, servers, and mobile devices while ensuring excellent customer service via the IT Service Desk. You will work across multiple sites, including Preston and Chorley, and be part of an out-of-hours on-call rota, helping to maintain seamless IT operations within the Trust.Ìý

Gweithio i'n sefydliad

Why Choose OneLSC and Lancashire Teaching Hospitals:

  • A vibrant, diverse, and inclusive healthcare community
  • Cutting-edge facilities and technology
  • Opportunities for continuous professional development
  • A culture that values and recognizes your contributions

About Us:ÌýWith over 1000 beds, Lancashire Teaching Hospitals stands as a beacon of healthcare excellence. Our specialties range from the conventional to the extraordinary, as we proudly serve as a Tertiary Centre for Lancashire and South Cumbria in Neurosciences, Trauma, Oncology, and Renal Medicine.

Your Impact:ÌýBe part of a team that's not just meeting healthcare needs but exceeding them. Whether you're in Neurosciences, Trauma, Oncology, or Renal Medicine, your contribution matters. Lancashire Teaching Hospitals is the nexus where expertise meets compassion, and we're inviting you to make a difference.

Open to All Applications: This is not just a job; it's a calling. One LSC and Lancashire Teaching Hospitals NHS Foundation Trust welcomes applications from individuals across various trusts, fostering diversity, and enriching our healthcare community.Ìý

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Provide quality IT support
Management and development of the Trust’s IT Services and systems
Troubleshooting problems and supporting the End User Compute and Voice estate
Network support (wired and wireless)
Storage environments
Active Directory management and remediation
VMware and Cloud environment support
Microsoft client and server products
Server/client hardware and IT security
Implement and develop processes across the 1st, 2nd, and 3rd line teams to improve workflow and knowledge management

Manyleb y person

Knowledge and Experience

Meini prawf hanfodol
  • Demonstrable previous experience in a technical support role
  • Detailed knowledge of: MS Office, PC and server hardware & troubleshooting, MS Windows 11, Active Directory
  • InTune experience
Meini prawf dymunol
  • Experience of Group Policy and Microsoft Config Manager (SCCM)
  • Working with Cisco network products. Experience of VMware incl Airwatch MDM

Qualifications and Education

Meini prawf hanfodol
  • Degree or similar computing qualification or equivalent proven knowledge in IT & technology fields
  • Microsoft Certified Professional certifications or other recognised IT vendor certification
Meini prawf dymunol
  • Microsoft Associate qualification (MCA, MCSA, MCSD etc.)
  • Cisco CCNA qualification

Bathodynnau ardystio / achredu cyflogwyr

NHS Pastoral Care Quality Award

Dogfennau i'w lawrlwytho

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Alex Maddocks
Teitl y swydd
IT Operations Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01772 526703
Gwybodaeth i gefnogi eich cais

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