Job summary
- Main area
- Administration
- Grade
- NHS AFC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday, 9.00am to 5.00pm)
- Job ref
- 354-AC-21089
- Employer
- Sussex Partnership NHS FoundationTrust
- Employer type
- NHS
- Site
- Chapel Street Clinic
- Town
- Chichester
- Salary
- £24,071 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 23/03/2025 23:59
Employer heading

Team Secretary
NHS AFC: Band 3
Come and join us
We're looking for people who share our values (compassion, accountability and optimism) to help us provide high quality care to the patients, carers, families and local communities we serve. We specialise in providing NHS mental health and learning disability services.
So what can we offer you in return?
We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.
You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.
As a Trust we are committed in making a difference. Your development is important to us, so don't forget to ask us during interview what opportunities we can offer. We can offer fully funded lifelong learning opportunities such as an apprenticeship from GCSE to Masters level.
If you like the sound of that, then come and join our team.
Job overview
Would you like to make a difference and use your administration and secretarial skills to support the provision of mental health services in the community?
We are looking for a friendly, enthusiastic and self-motivated individual to join our busy Assessment & Treatment Service, based at Chapel Street Clinic, Chichester. As well as Chichester, our services cover care in the community for Bognor, Midhurst and the surrounding areas.
You will work as part of a team, ensuring an efficient and confidential service. The role provides plenty of variety in a fast-paced environment, where your prioritising skills will be highly valued.
Evidence of a good general education is required, together with excellent organisational and IT skills. Flexibility, the ability to work on your own initiative and effective communication skills are all essential for this rewarding role.
Main duties of the job
The role supports one of our psychiatrists and the wider clinical team with administrative and secretarial duties, including:
·ÌýÌýÌýÌý Typing and sending clinic letters
·ÌýÌýÌýÌý Booking appointments and diary management
·ÌýÌýÌýÌý Telephone calls to and from service users, carers, staff
·ÌýÌýÌýÌý Minuting meetings on an ad hoc basis (training will be provided)
·ÌýÌýÌýÌý Providing reception and switchboard cover
You will require:
·   Â
·ÌýÌýÌýÌý  GCSE standard or equivalent in Maths and English
·ÌýÌýÌýÌý  RSA III/OCR equivalent
·ÌýÌýÌýÌý  Fast and accurate typing skills
·ÌýÌýÌýÌý  An eye for detail
·ÌýÌýÌýÌý  Previous secretarial/administration experience
·ÌýÌýÌýÌý  Knowledge of software programmes/IT systems, ideally Microsoft Office including Word and Outlook
·ÌýÌýÌýÌý  The ability to remain calm under pressure
Please refer to the job description and person specification for full details.
Working for our organisation
We are a busy, friendly and caring administration team, based at Chapel Street Clinic in the heart of Chichester's city centre. We provide secretarial and administrative support to a variety of clinical staff across the patch. The administration team consists of telephonists, receptionists, secretaries and senior administrative staff.
As part of our commitment to quality and professionalism, the Trust ensures that all new staff undertake a thorough induction programme. Additional training will be provided at local level and full support is always available as part of ongoing growth and development.
As a mental health trust, we place a large focus on the wellbeing of our staff and ensure our reward packages reflect the important work you do.
As well as knowing you are making a valuable contribution in supporting the care of service users in the community, you can expect to receive:
·ÌýÌýÌýÌý  Generous holiday entitlement, starting at 27 days + bank holidays per annum.
·ÌýÌýÌýÌý  Car parking reimbursement.
·ÌýÌýÌýÌý  NHS pension.
·ÌýÌýÌýÌý  Access to a host of discount schemes (e.g. gyms, shopping, restaurants and cars).
·ÌýÌýÌýÌý  Access to numerous wellbeing and support programmes.
·ÌýÌýÌýÌý  Excellent supervision programmes, with ongoing opportunities for training and development.
·ÌýÌýÌýÌý  The opportunity to grow professionally in the Trust.
Detailed job description and main responsibilities
You will require excellent interpersonal skills for effective communication with service users and the multi-disciplinary team, which consists of Consultant Psychiatrists, nurses, psychologists, managers, mental health practitioners and support workers.
This is a full time role, 37.5 hours per week, Monday to Friday, 9am to 5pm.
Please read Job Description and Person Specification attached for more details.
For any questions, please contact Nina McLagan, Admin Team Leader (see contact details below).
Person specification
Qualifications
Essential criteria
- NVQ 3 or equivalent
- RSA 3 or equivalent experience and evidence of further practical experience or equivalent
- Good standard of secondary education; GCSE at Grade C or above or equivalent
Knowledge/Experience
Essential criteria
- Proven experience of a range of secretarial procedures
- Experience of producing documents to a high standard of presentation with good accuracy
- Experience of maintaining office systems
- Experience of working as part of a team
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Nina McLagan
- Job title
- Admin Team Leader
- Email address
- [email protected]
- Telephone number
- 0300 304 0400
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